Unified communications as a service (UCaaS) and Contact Center as a Service (CCaaS) solutions delivered in a subscription model ensures you have the latest software and gives you the flexibility to your business needs and helps control costs.
Cloud computing is computing model, not a technology. In this model of computing, all the servers, networks, applications and other elements related to data centers are made available to IT and end users via the Internet, in a way that allows IT to buy only the type and amount of computing services that they need. The cloud model differs from traditional outsourcers in that customers don’t hand over their own IT resources to be managed. Instead they plug into the “cloud” for infrastructure services IaaS, platform (operating system) services PaaS, or software services (such as SaaS apps), treating the “cloud” much as they would an internal data center or computer providing the same functions.